New user · Phoneware
Welcome to your new phone system.
This goes with the “Your new phone system account” email you received, the one with your login username, extension, direct number, and a link to finish setting up your account. Here’s everything to get going.
Your user portal
Sign in to manage your extension, voicemail, greetings, and status. Use the username and password from your Phoneware welcome email.
Sign in to the portalWebPhone (browser softphone)
Make and receive calls right from your computer. Log into the portal, choose APPS then WebPhone, and optionally SETTINGS then INSTALL PWA to add it as a desktop app.
WebPhone walkthroughSNAP Mobile app
Turn your cell into your office phone (iOS & Android). Sign in with your portal username and password; when it asks for a HostID, use the one in your welcome email.
Get the mobile appYour desk phone (Yealink desk phone)
Quick-reference guides and short videos for transfers, hold, conferencing, and everyday keys on your phone.
Desk phone guidesHelpful resources
Questions & support
Contact your organization’s system administrator, or reach Phoneware Customer Support:
- Dial 611 from your Phoneware extension
- Call or text 602·445·7777
- Email support@phoneware.us
- Chat at phoneware.us
Need a hand getting set up?
Reach a real person who knows your account, no outsourced call center, usually the same day.