Cloud Fax

More than a fax machine replacement. An upgrade from legacy cloud fax, too.

Edge Fax retires the machine and the analog line, and it leaves outdated cloud fax platforms behind as well. Send and receive from email, a dedicated web portal, right inside Phoneware Edge, or through an open API.

PDF, 2 pages, 2.2 MB

Four ways to send and receive

  • Fax to Email

    Incoming faxes arrive in your inbox as a PDF, so you can read, forward, and file them like any other email.

  • Email to Fax

    Send a fax by emailing it. Attach a PDF, TIFF, or document and it goes out with an automatic cover page.

  • Web Portal

    Send and manage faxes from a simple browser portal at fax.phoneware.cloud. No client software to install.

  • Edge Portal

    Send and receive faxes without leaving Phoneware Edge, right alongside calls, texts, and voicemail.

Deliver incoming faxes anywhere you work

  • Email
  • Fax Portal
  • Edge Portal
  • Physical Fax Machine
  • SMS

An Edge Fax ATA connects directly to a physical fax machine, so incoming faxes can land by email, fax portal, Edge portal, a physical machine, SMS, or any combination of these, per number or per user.

How it works

  1. Send it your way

    Email a document, upload it in the portal, send it from Edge, or push it through the API.

  2. It transmits

    Edge Fax delivers it over our network to the recipient’s fax number, no analog line required on your end.

  3. Receive however fits

    Faxes land as a PDF by email, in a portal, on a physical machine, or by SMS, in any combination.

Built to outgrow legacy cloud fax

Plenty of “cloud fax” is really an old fax server with an email address bolted on. Edge Fax is built as part of Phoneware Edge, with an open API and delivery options legacy platforms were never designed for.

Legacy cloud fax compared with Edge Fax
Legacy Cloud Fax Edge Fax
Pricing Per-page fees, surprise overages Flat-rate bundled pricing, affordable overage per page
Access Email only, or a standalone portal Email, fax portal, and native Edge Portal access
Hardware No path back to a physical machine ATA delivers to a physical fax machine too
Integration Closed platform, little to no API Open API for CRMs, EHR/EMR, and more

Open API for flexible integrations

Connect Edge Fax directly to the systems your team already runs faxes through, instead of working around a closed platform.

  • CRMs
  • EHR / EMR
  • Custom Workflows
  • Webhooks & Callbacks

Industries

  • Healthcare

    Faxing for patient records, referrals, and prior authorizations, integrated with EHR/EMR.

  • Legal

    Safeguard sensitive case data and filings with encrypted transmission end to end.

  • Government

    Centralized access for agencies and departments, without individual fax lines.

  • Education

    Multi-user flexibility built to support K-12 and higher-ed office workflows.

Send & Receive

Fax Portal
fax.phoneware.cloud
Edge Portal
Native fax tab inside Phoneware Edge
Send by Email
{fax-number}@sendfax.phoneware.cloud
Receive
Email, portal, Edge, physical machine, or SMS

Why Phoneware

Platform
Built on Phoneware Edge, our own cloud platform
Integration
Open API for CRMs, EHR/EMR, and custom systems
Hardware
ATAs keep a physical fax machine in the loop
Support
Real technicians, not an outsourced call center

Ready to move up from legacy fax?

Call or text us, or send a note. We’ll show you exactly what it looks like on Edge Fax.

602-445-7777 support@phoneware.us

Download the datasheet (PDF)

PDF, 2 pages, 2.2 MB