Aastra 6731i Web Recovery

Aastra 6731i web recovery instructions:

  1. While power is disconnected from the phone, press and hold the 1 and # buttons on the keypad while simultaneously connecting power.
  2. Phone will eventually reboot and screen will show something like this, but with a different IP address:  Web Recovery at:  192.168.1.123
  3. Now, you need to open an internet browser on a computer that is connected to the same network as the phone (i.e. a computer at the same location). In the browser window, type in the address shown in the web recovery message, i.e., 192.168.1.123.
  4. You should get a web form titled AASTRA IP PHONE RECOVERY.
  5. Fill out this web form as follows:
  6. Filename: name of firmware image file (we will typically provide this to you)
  7. Upgrade type: Firmware
  8. Download Protocol: TFTP
  9. TFTP Server: IP address of TFTP server (we will typically provide this to you)
  10. TFTP Path: path to files on TFTP server (we will typically provide this to you)
  11. 6. Click on DOWNLOAD FIRMWARE button. Phone should download firmware and then reset.

Still stuck? Call or text 602·445·7777 and reach a technician who knows your account, no outsourced call center.

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