The web phone app and associated progressive web app (pwa) are powerful features of the Phoneware network which allow your computer to be used as a telephone and as an accessory to a desk telephone.

To access the web phone:

  1. Log into the server at either https://vps.phoneware.us or https://mars.phoneware.cloud, depending upon which platform your organization resides on.
  2. Enter your username and password at the login prompt.
  3. You will now be logged into either the user or admin portal, depending upon the scope of your subscriber account. In either case, you should see an APPS option at the top right corner of the window. Click this APPS option.
  4. Choose WebPhone.
  5. This will launch the browser based webphone.  If the webphone launches in a small window, you may grab a corner of the window and drag to enlarge it.
  6. You will see the options at the left side.
  7. On the vps server, you will see a (+) icon at the bottom right. This is used to make a call or create a chat conversation. On the mars server, you will see a green DIAL PAD button at the top left which will be used to make a call.
  8. You may also install the web phone as an app so that you can launch it from your windows desktop or task bar. To install the app, click on SETTINGS, and then choose the option to INSTALL PWA. After installing, this will prompt you if you want to install it to your taskbar. Now, you can access the web phone by simply launching the app from your desktop or taskbar.