Set up Music on Hold on Phoneware Edge

  1. Sign in at edge.phoneware.cloud as an administrator and open Music on Hold in the Manage area (or a user’s own Music on Hold for just their calls).
  2. Add a track to upload your own audio (an MP3 or WAV, for example a branded message or licensed music), or use the standard library.
  3. Set the order and save. Callers on hold hear it right away.

We have a ready-made music-on-hold library and can produce a custom on-hold message for your business, just ask.

Still stuck? Call or text 602·445·7777 and reach a technician who knows your account, no outsourced call center.

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