Gillette, WY · customers here

Business phone systems in Gillette, WY

Gillette calls itself the Energy Capital of the Nation, and the Powder River Basin backs it up. Phoneware keeps the mines, service companies, and Main Street offices connected.

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A platform we own end to end

Gillette businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Gillette teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Gillette and all of Wyoming.

Trusted by teams across Wyoming and the country

The full platform, for Gillette businesses

Everything a Gillette team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Gillette

Gillette sits in the middle of the Powder River Basin, the largest coal-producing region in the country, and coal, oil, and coalbed methane have built it. Campbell County runs on mining and the heavy-equipment, trucking, and oilfield service companies that support it. The work is demanding and the weather is hard. Phoneware serves the operators and shops that keep production moving across the basin.

Local service, national reach

Out here, downtime costs real money and the nearest big city is a long drive. Phoneware is the telco, not a middleman, so when a line drops at the yard or the office, a real technician takes the call and fixes it. Same platform national companies run on, backed by people who actually answer.

Serving Gillette, Wyoming, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Wyoming we serve

Cheyenne, WY

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us