Dallas, TX · customers here

Business phone systems in Dallas, TX

Dallas is where the headquarters sit and the deals get made. A phone system that just works, backed by people who answer, is table stakes. Phoneware delivers both.

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A platform we own end to end

Dallas businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Dallas teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Dallas and all of Texas.

The full platform, for Dallas businesses

Everything a Dallas team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Dallas

Dallas anchors one of the country's densest corporate clusters, with headquarters in finance, telecom, technology, and logistics. The Telecom Corridor in Richardson and the offices in Las Colinas sit alongside DFW's massive shipping and distribution network. Downtown and Uptown keep filling with new firms. For all of them, Phoneware runs the phones, business texting, meetings, and the internet underneath, so the work doesn't wait on the tech.

Local service, national reach

A Dallas office moving fast can't afford to sit in a support queue. With Phoneware, you skip the outsourced call center and reach a real technician who knows your setup. We're the telco, not a reseller passing you along, so problems get fixed at the source. That's how it's worked here for over 40 years.

Serving Dallas, Texas, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Texas we serve

Houston, TX

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us