Austin, TX · customers here

Business phone systems in Austin, TX

Austin builds fast, from semiconductor fabs to startups working out of shared space. Your communications should move at the same pace. Phoneware keeps them running and keeps a person on the line.

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A platform we own end to end

Austin businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Austin teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Austin and all of Texas.

The full platform, for Austin businesses

Everything a Austin team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Austin

Austin earned the Silicon Hills name for good reason, with semiconductor plants, software companies, and a startup scene that keeps growing. It's the state capital and a university town too, and the tech spills out to the Domain and East Austin. Add the music and events that fill the calendar. Through all of it, Phoneware gives Austin businesses phones, texting, meetings, and AI voice agents that scale as fast as they do.

Local service, national reach

Startups love self-service until something breaks and there's no one to call. Phoneware works the other way. We're the telco, so when you need help you reach a real technician, not a chatbot or a queue. Austin moves quickly, and a fast, human answer beats a support ticket every time. Over 40 years, that hasn't changed.

Serving Austin, Texas, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Texas we serve

Houston, TX

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us