Chattanooga, TN · customers here

Business phone systems in Chattanooga, TN

Chattanooga earned its Gig City name with some of the country's fastest internet. Even so, phones need a platform that keeps answering when the network doesn't, and that's Phoneware Edge.

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A platform we own end to end

Chattanooga businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Chattanooga teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Chattanooga and all of Tennessee.

The full platform, for Chattanooga businesses

Everything a Chattanooga team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Chattanooga

Chattanooga has reinvented itself around advanced manufacturing, with Volkswagen's plant anchoring the automotive base, plus freight and logistics moving through a longtime rail and highway crossroads. A revived riverfront and a real startup scene, powered by that city-owned gigabit fiber, have pulled in tech and back-office work too. Phoneware runs voice, texting, contact center, cloud fax, and AI voice agents for these businesses on one platform.

Local service, national reach

Fast fiber is great until the day it blinks and your calls go with it. Phoneware builds in multi-carrier and Starlink failover, and when you call, a technician who knows your Chattanooga account answers. We own the platform, so we plan it, ship your phones ready to use, port your numbers, and fix things ourselves instead of pointing at a vendor.

Serving Chattanooga, Tennessee, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Tennessee we serve

Nashville, TN

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us