Pittsburgh, PA · customers here

Business phone systems in Pittsburgh, PA

Pittsburgh traded blast furnaces for robotics labs and health systems, but the work still runs on the phone. When yours goes down, a real technician picks up, not a menu.

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A platform we own end to end

Pittsburgh businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Pittsburgh teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Pittsburgh and all of Pennsylvania.

The full platform, for Pittsburgh businesses

Everything a Pittsburgh team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Pittsburgh

Pittsburgh's economy grew up around steel and rebuilt itself around health care, robotics, and higher ed. UPMC and the universities anchor Oakland, tech and startups fill the Strip District, and PNC and the banks hold down the Golden Triangle. Out past the city, natural gas and advanced manufacturing keep the region working. We run the phones, texting, and internet that tie those offices together.

Local service, national reach

You don't have to be a hospital or a bank to get enterprise-grade phones. A contractor in Bethel Park or a shop in Lawrenceville gets the same national platform and the same fast help. When a line drops, you call Phoneware and reach a technician who fixes it, not a ticket queue that sits for days.

Serving Pittsburgh, Pennsylvania, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Pennsylvania we serve

Philadelphia, PA

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us