Philadelphia, PA · customers here

Business phone systems in Philadelphia, PA

From Center City law firms to University City labs to the shops on every neighborhood corner, Philadelphia businesses need phones that just work. When they don't, you talk to a real person.

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A platform we own end to end

Philadelphia businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Philadelphia teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Philadelphia and all of Pennsylvania.

The full platform, for Philadelphia businesses

Everything a Philadelphia team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Philadelphia

Philadelphia runs on eds and meds: Penn, Drexel, Temple, and a dense cluster of hospitals and cell and gene therapy labs in University City. Add Center City's law and finance firms, the professional shops in Old City, and the growing campus at the Navy Yard, and you've got a city that lives on its phones. We keep every one of those lines answered and connected.

Local service, national reach

Whether you're running one office in Fishtown or a dozen sites from Center City out to the Main Line, you get a single platform behind all of it. And when a phone goes quiet during a busy day, you reach a Phoneware technician who knows your setup, not a call center reading a script.

Serving Philadelphia, Pennsylvania, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Pennsylvania we serve

Pittsburgh, PA

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us