Allentown, PA · customers here

Business phone systems in Allentown, PA

The Lehigh Valley moved from Bethlehem Steel to distribution centers, medical device makers, and a rebuilt downtown Allentown. Your phones should move that fast too, with real help when they don't.

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A platform we own end to end

Allentown businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Allentown teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Allentown and all of Pennsylvania.

The full platform, for Allentown businesses

Everything a Allentown team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Allentown

Allentown and the Lehigh Valley sit at the crossroads of the East Coast's freight network, which is why the warehouses and distribution centers keep multiplying along I-78 and Route 22. Add the medical device and specialty manufacturers, the health networks in Allentown and Bethlehem, and a downtown that's added offices and the PPL Center, and you've got a region that's busy and growing. We keep its phones running.

Local service, national reach

A distribution center needs phones and internet that don't blink during a shift, and a family shop on Hamilton Street needs the same reliability without an IT department. You get both from one platform, and one number to call. Reach a Phoneware technician who answers, knows the Valley, and stays on until it's fixed.

Serving Allentown, Pennsylvania, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Pennsylvania we serve

Philadelphia, PA

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us