Portland, OR · customers here

Business phone systems in Portland, OR

Portland runs on more than one industry, and its phones run on Phoneware Edge: voice, texting, and contact center on a platform we own, with real technicians a call away.

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A platform we own end to end

Portland businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Portland teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Portland and all of Oregon.

The full platform, for Portland businesses

Everything a Portland team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Portland

Portland packs a lot into one metro: global athletic and apparel brands based here, semiconductor fabs out in the Silicon Forest, the Port of Portland moving freight, and a dense field of small shops, studios, and makers from the Pearl District to the Central Eastside. Whether you're a two-person creative studio or a growing logistics outfit, Phoneware puts your voice, texting, and contact center on one platform we own end to end.

Local service, national reach

Call Phoneware and a technician who knows your setup picks up, not an outsourced call center and not an offshore queue. We plan your system, configure and ship the phones ready to plug in, and port your Portland numbers without the drama. Because we host the platform ourselves and build in internet failover, an ISP outage downtown doesn't take your phones down.

Serving Portland, Oregon, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Oregon we serve

Salem, OR

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us