Grand Forks, ND · customers here

Business phone systems in Grand Forks, ND

Grand Forks trained the country's pilots and now flies its drones: UND aerospace, a growing UAS sector, and the Red River Valley's sugar beet farms all in one town. Your phones should be as dependable.

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A platform we own end to end

Grand Forks businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Grand Forks teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Grand Forks and all of North Dakota.

The full platform, for Grand Forks businesses

Everything a Grand Forks team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Grand Forks

Grand Forks is built around the University of North Dakota and its Odegard aerospace school, and it's become a hub for unmanned aircraft, with Grand Sky and the nearby Air Force base. Out in the valley, American Crystal Sugar and other processors run on the sugar beet harvest. Phoneware puts these businesses on Phoneware Edge, our own cloud platform, with hosted voice, texting, and contact center billed per user.

Local service, national reach

Whether you're on the UND campus or across the river in East Grand Forks, you call Phoneware and get a real technician who knows your account, not an outsourced call center. We're the telco, not a reseller. We plan the system, ship your phones ready to plug in, and port your numbers, and our built-in internet failover keeps you answering when the weather turns.

Serving Grand Forks, North Dakota, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of North Dakota we serve

Fargo, ND

Business phone systems in Fargo

Business phone systems in Bismarck

See all of North Dakota

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us