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Business phone systems in New Mexico

From the labs and air bases along the Rio Grande to the oil fields out east and the chile farms down south, New Mexico runs on connections that hold. We keep them up.

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A platform we own end to end

New Mexico businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller passing you along.

Built to keep answering

Multi-carrier 5G and Starlink failover keep New Mexico teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built right into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. National platform, real support, wherever you are in New Mexico.

The full platform, for New Mexico businesses

Everything a New Mexico team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge serves all of New Mexico

New Mexico's economy runs on a wide mix: federal research at Sandia and Los Alamos, Kirtland and the missile ranges, oil and gas in the Permian Basin, dairy and pecans and Hatch chile, plus a busy film industry and steady tourism. Whether you're a clinic in Farmington, a contractor in Roswell, or an outfitter in Taos, your phones have to work. Phoneware builds and runs the whole system for New Mexico businesses.

Local service, national reach

We're a national telco, not a reseller, so the cloud phones, texting, meetings, and internet failover all come from one company that answers for them. Call us from Las Cruces or Clovis and you get a real technician who knows your setup, not an outsourced call center routing you to a script three states away.

Serving businesses across New Mexico and nationwide. Call or text 602·445·7777 to talk it through.