Omaha, NE · customers here

Business phone systems in Omaha, NE

Omaha punches above its size, from Fortune 500 headquarters downtown to the startups in the Blackstone District. Phoneware keeps their phones, texts, and meetings running on one platform.

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A platform we own end to end

Omaha businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Omaha teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Omaha and all of Nebraska.

The full platform, for Omaha businesses

Everything a Omaha team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Omaha

Omaha carries a heavy business load for a city its size. Insurance and banking giants sit downtown, Union Pacific runs the rails from here, and the medical campus around UNMC keeps growing. Add the Old Market's restaurants and shops, the Silicon Prairie tech crowd, and the agencies in Aksarben Village, and you've got a lot of phones to keep answered. Phoneware handles all of it.

Local service, national reach

A downtown insurance office and a shop in Benson need the same thing: phones that work and someone who answers when they don't. With Phoneware you skip the outsourced call center and reach a real technician who can see your account. We built the platform and we run the network, so there's no carrier to blame and no handoff. Just a fix.

Serving Omaha, Nebraska, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Nebraska we serve

Lincoln, NE

Business phone systems in Lincoln

Business phone systems in Bellevue

See all of Nebraska

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us