Rochester, MN · customers here

Business phone systems in Rochester, MN

Rochester grew up around the Mayo Clinic, and the whole city moves at the pace of care. Phoneware gives its clinics, labs, and shops phones that never leave a caller waiting.

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A platform we own end to end

Rochester businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Rochester teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Rochester and all of Minnesota.

The full platform, for Rochester businesses

Everything a Rochester team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Rochester

Rochester is a healthcare city first, built around the Mayo Clinic and the Destination Medical Center plans reshaping downtown. That draws medical device makers, biotech, labs, and a steady stream of patients and visitors who fill the hotels, restaurants, and shops serving them. Phoneware supports all of it with cloud phones, texting, meetings, contact center, and AI voice agents that keep callers moving.

Local service, national reach

A specialty clinic or a diner near Saint Marys, you get the same setup: Phoneware is the telco, not a reseller handing you off. When a phone acts up during a packed schedule, you reach a real technician who fixes it, not an outsourced call center. One national platform, one bill, real people on the line.

Serving Rochester, Minnesota, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Minnesota we serve

Minneapolis, MN

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us