Minneapolis, MN · customers here

Business phone systems in Minneapolis, MN

Minneapolis runs on more than flour these days: retail giants, banks, and startups fill the skyways and the North Loop. Your phones should keep up. Phoneware makes sure they do.

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A platform we own end to end

Minneapolis businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Minneapolis teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Minneapolis and all of Minnesota.

The full platform, for Minneapolis businesses

Everything a Minneapolis team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Minneapolis

Minneapolis is the anchor of the Twin Cities economy, home to Fortune 500 headquarters, major banks, and a creative and tech scene that took over the old warehouses of the North Loop. Add downtown's skyway offices, the medical and health work along the corridor, and Nicollet Mall's shops and restaurants. Phoneware gives all of them cloud phones, texting, meetings, and contact center on one platform.

Local service, national reach

Downtown Minneapolis or a shop off Lake Street, you get the same deal: Phoneware owns the network, so there's no reseller in the middle. When something breaks before a busy morning, you call and reach a real technician who fixes it, not a ticket queue. National platform, one bill, real people who pick up the phone.

Serving Minneapolis, Minnesota, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Minnesota we serve

Saint Paul, MN

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us