Duluth, MN · customers here

Business phone systems in Duluth, MN

Duluth works the water: freighters on Lake Superior, cargo through the port, and a downtown that fills up all summer. Phoneware keeps the calls coming through, in any season.

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A platform we own end to end

Duluth businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Duluth teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Duluth and all of Minnesota.

The full platform, for Duluth businesses

Everything a Duluth team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Duluth

Duluth is a working port, one of the busiest on the Great Lakes, moving iron ore from the Range, grain, and coal across Lake Superior. Around the harbor sit shipping and freight firms, manufacturers like the aircraft builder based here, hospitals, the university, and the tourism trade along Canal Park. Phoneware connects all of them with cloud phones, texting, meetings, and internet with failover underneath.

Local service, national reach

A freight office at the port or a shop in Canal Park, you get one company that owns the network, not a reseller in between. When a hard winter or a busy tourist weekend tests your lines, you reach a real technician who fixes it, not an outsourced call center. National platform, real people who answer, 40 years of it.

Serving Duluth, Minnesota, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Minnesota we serve

Minneapolis, MN

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us