Detroit, MI · customers here

Business phone systems in Detroit, MI

Detroit put the world on wheels, and it's still a working city: automakers, suppliers, health systems, and a downtown full of shops and startups. Phones that drop calls aren't an option here.

Get a quote See the platform

A platform we own end to end

Detroit businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Detroit teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Detroit and all of Michigan.

The full platform, for Detroit businesses

Everything a Detroit team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Detroit

Metro Detroit is the center of American auto and mobility, from the Big Three and their supplier base to the engineers and startups reworking how cars get built. Around them runs everything a big region needs: hospitals and health systems, law and accounting firms downtown and in the suburbs, logistics along the river, and the small shops filling Corktown and Midtown. Phoneware runs voice, texting, and contact center for teams like these.

Local service, national reach

You won't get passed around. Call Phoneware and a real technician who knows your Detroit account picks up, whether you run a shop floor in Warren or an office in the Ren Cen. We plan the system, ship the phones ready to use, port your numbers, and keep you answering through a storm off the lake. That's how we've worked for 40 years.

Serving Detroit, Michigan, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Michigan we serve

Grand Rapids, MI

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us