Annapolis, MD · customers here

Business phone systems in Annapolis, MD

Annapolis is the state capital, a sailing town, and home to the Naval Academy, where government offices, law firms, and marine businesses share the historic streets. Phoneware Edge keeps their calls flowing.

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A platform we own end to end

Annapolis businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Annapolis teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Annapolis and all of Maryland.

The full platform, for Annapolis businesses

Everything a Annapolis team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Annapolis

As Maryland's capital, Annapolis fills up with the General Assembly, the law and lobbying firms that work the State House, and the agencies of Anne Arundel County. The Naval Academy sits on the Severn, and the Chesapeake makes this the sailing capital of the region, so marine trades, charter outfits, restaurants, and inns crowd City Dock. Seasonal or year-round, these businesses run on the phone.

Local service, national reach

Business by the water swings with the season, and your phones should flex with it. Phoneware Edge is one platform we own and run, so a law office near the State House and a marina on Spa Creek get the same voice, texting, and failover, adding or trimming users as they need. Call for help and a real technician answers, not a script.

Serving Annapolis, Maryland, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Maryland we serve

Baltimore, MD

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us