Maine

Business phone systems in Maine

Maine businesses don't have patience for a phone system that flakes out in a storm. From the coast to the county line, you need lines that hold and someone who picks up when you call.

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A platform we own end to end

Maine businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller passing you along.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Maine teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built right into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. National platform, real support, wherever you are in Maine.

The full platform, for Maine businesses

Everything a Maine team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge serves all of Maine

Maine's economy runs on lobster boats and aquaculture along the coast, forestry and paper mills inland, potatoes and wild blueberries up in Aroostook County, and shipbuilding at Bath. Portland anchors the south with a working port, a serious food scene, and employers like IDEXX, WEX, and Hannaford. Whether you run a boatyard, a health clinic, or a downtown restaurant, your phones have to hold up through a hard Maine winter.

Local service, national reach

We're not a Maine company with a storefront in Portland, and we won't pretend to be. Phoneware runs a national platform, but when a nor'easter takes out power in Bangor or a line drops mid-call, you reach a real technician who answers and fixes it. We're the telco, not a reseller passing you off. Forty years of doing it this way.

Serving businesses across Maine and nationwide. Call or text 602·445·7777 to talk it through.

Nearby states

Connecticut

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us