Shreveport, LA · customers here

Business phone systems in Shreveport, LA

Shreveport and Bossier City run on casinos, healthcare, the Air Force base, and the energy business that built the place. Different worlds, one thing in common: they all need phones that hold up.

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A platform we own end to end

Shreveport businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Shreveport teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Shreveport and all of Louisiana.

The full platform, for Shreveport businesses

Everything a Shreveport team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Shreveport

Northwest Louisiana marches to its own beat. Shreveport-Bossier grew up on oil and the Haynesville Shale gas play, then added casinos along the Red River and a defense economy around Barksdale Air Force Base. Ochsner LSU Health anchors care and medical training, and the Cyber Innovation Center in Bossier keeps drawing tech work. From downtown offices to riverfront gaming floors, these operations count on their phones. Phoneware keeps them connected.

Local service, national reach

A casino floor and a medical clinic both need phones that don't drop, and Phoneware runs both on the same solid platform. We're the carrier, so when you call about a problem, a real technician answers instead of a script. No 800-number runaround, no blaming another vendor. Just people who know your system and fix it. That's how we've worked for forty years.

Serving Shreveport, Louisiana, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Louisiana we serve

New Orleans, LA

Business phone systems in New Orleans

Business phone systems in Baton Rouge

See all of Louisiana

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us