Cedar Rapids, IA · customers here

Business phone systems in Cedar Rapids, IA

Cedar Rapids builds things: cereal, avionics, the products that ship from its factory floors. Phoneware keeps the phones, texts, and failover running so the work never waits on a dial tone.

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A platform we own end to end

Cedar Rapids businesses run on Phoneware Edge, our own cloud platform. We host it, tune it, and support it, so you get a telco, not a reseller.

Built to keep answering

Multi-carrier 5G and Starlink failover keep Cedar Rapids teams online when a circuit, an ISP, or the power blinks. Carrier-grade voice, automatic disaster routing.

AI voice agents built in

AI receptionists answer, route, and handle routine calls around the clock, built into the platform, priced per user.

People who pick up

Call and reach a real technician who knows your account, not an outsourced call center. Serving Cedar Rapids and all of Iowa.

The full platform, for Cedar Rapids businesses

Everything a Cedar Rapids team needs to communicate, connect, and serve, on one platform we own and support, billed per user.

Cloud phone systemHosted PBX with 60+ features, auto attendant, hunt groups, find-me/follow-me, and voicemail-to-email with transcription. AI voice agentsAI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge. Mobility & UCYour extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work. Business textingText-enable your main number and auto-reply straight from your attendant. We handle the 10DLC registration. Contact center & ACDQueues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume. Call recordingOn-demand or always-on recording with HIPAA, PCI, and retention controls, plus quality review. Cloud faxSend and receive faxes by email or web portal, no machine, no dedicated fax line. SIP trunkingKeep your on-prem PBX and put it on our network, with failover routing if it ever loses connection. Internet & continuityMulti-carrier 5G and Starlink failover (Peplink) that keeps you online, and on the phone, when your ISP isn’t. Numbers & portingKeep your numbers, add toll-free and new area codes, with E911 handled for you. Meetings & videoHD video and audio conferencing with screen share, recording, and a dial-in bridge for every user. Design, install & supportWe plan it, configure it, ship it ready, train your team, and answer when you call. 40+ years of doing it this way.

Phoneware Edge in Cedar Rapids

Cedar Rapids is one of the country's biggest grain-processing centers, with cereal mills, corn and soy plants, and the avionics work that made Collins Aerospace a name here. It's a manufacturing and agribusiness town at heart, with a reviving downtown around the NewBo district and Czech Village. Whether you run a plant floor, a warehouse, or a storefront, Phoneware gives you communication that holds up to the pace.

Local service, national reach

Manufacturing and processing don't stop for a phone outage, and neither do we. When a line goes down in Cedar Rapids, you call Phoneware and get a real technician, not a menu. We run the whole platform ourselves, from VoIP and cloud fax to the internet and failover, so one call covers it. That's local-feeling service on a national network.

Serving Cedar Rapids, Iowa, and businesses nationwide. Call or text 602·445·7777 to talk it through.

More of Iowa we serve

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See all of Iowa

Ready for a phone system built to keep running?

Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.

Call 602·445·7777 Text us info@phoneware.us