Cloud phone system
A cloud phone system with everything built in
Hosted PBX on Phoneware Edge, our own platform, with 60+ features out of the box. No servers to buy, no phone lines to lease, and it ships already knowing your extensions, your directory, and your hold music.
- 60+ standard features
- HD wideband audio
- Keep your existing numbers
- Free U.S. & Canada long distance
Auto & premium attendant
Greet and route callers by menu, by time of day, and by holiday schedule. Record announcements from any phone, or generate them with AI voices.
Hunt groups & smart routing
Multiline hunt groups, time-of-day routing, find-me/follow-me, and intercom & paging, build exactly the call flow your business needs.
Voicemail to email + transcription
Read your voicemail in your inbox and listen from anywhere. Unified messaging turns every message into an email you can act on.
SimRing & cell pairing
Ring your desk and cell together, transfer a live call to your mobile, and place calls from your cell showing your office caller ID.
Self-serve CommPortal
Users and admins manage the whole system from a simple web interface, add seats, change routing, set hold music, pull reports.
Business continuity, built in
Unavailable Call Forwarding and disaster routing automatically send calls to cell phones if the internet, power, or a phone goes out.
No servers. No lines.
There's no PBX to buy or maintain and no traditional phone lines to lease. All you need are VoIP phones and an internet connection, each phone can handle multiple calls, with virtually no limit on how many calls you take at once.
A professional image at any size
Features that used to belong to big enterprises, direct numbers for every phone, music on hold, automated attendant, mobile integration, are standard here, whether you run one phone or a thousand.
Grows and changes with you
Add seats, numbers, and locations as you grow. Firmware and configuration updates are pushed to phones automatically overnight, and new capabilities are added regularly at no extra charge.
Cut the cord, no traditional phone lines
Keep your existing business numbers, support unlimited simultaneous calls with no busy signals, and enjoy unlimited calling across the U.S. and Canada. Everyday features, auto attendant, call queues, custom music on hold, voicemail transcription, the mobile app, and the web phone, are included at no additional charge.
Cloud-based telecom, also called hosted VoIP or hosted PBX, put enterprise phone features within reach of every business and made them more affordable, more mobile, and more reliable than the old premise-based systems. Phoneware Edge takes it a step further: because we host and run the platform ourselves, the system is tuned to your business rather than to whatever a vendor shipped by default.
Every phone arrives pre-configured, so you plug in the network cable and start dialing. And when you need a change, you reach a technician who knows your account, not a queue.
Explore more of the platform
AI voice agents
AI receptionists that answer, route, and handle routine calls around the clock, plus AI-generated greetings and call transcription, built into Edge.
Mobility & UC
Your extension on your cell, laptop, the web, or Microsoft Teams, same number everywhere you work.
Contact center & ACD
Queues, live monitoring, supervisor dashboards, recording, and reporting for teams that field volume.
Ready for a phone system built to keep running?
Call or text us, or send a note. We’ll look at your current setup and show you exactly what it looks like on Phoneware Edge, no pressure, no jargon.