GoVoIP and SnapMobile are powerful mobile softphones which allow you to take your business phone line calling and functionality with you on your mobile phone. You can make and receive calls on your business telephone number, access your voicemail, control your account settings, and more.

GoVoIP is used on the Phoneware VPS server (vps.phoneware.us), and SnapMobile is used with the Phoneware Mars server (mars.phoneware.cloud). The setup process is identical with these two apps.

Setting up the GoVoIP and SnapMobile apps for iPhone:

  1. Visit the app store and search for GoVoIP or SnapMobile, depending upon your server.  In both cases, the publisher should be Netsapiens.
  2. Get the app.
  3. After the download and installation complete, open the app.
  4. You will then be prompted to enter your host ID. For the VPS server, the host ID is Apollo. For the Mars server, it is mycloudmobile.
  5. You will then be prompted to enter your user ID and password. These should have been provided to you on a quick reference guide, or you may have reset your password after receiving the new phone user welcome email. Enter your user ID and password.
  6. You will then be prompted to allow access various features and capabilities on your mobile phone. Please allow all.
  7. After all accesses have been granted, you will see the main phone home screen. Here you can make calls, access your contacts, voicemail, chat and text messages, call history and more.
  8. For a universal GoVoIP / SnapMobile user guide, click here.

Setting up the GoVoIP and SnapMobile apps for Android:

  1. Visit the Google play store and search for GoVoIP or SnapMobile, depending upon your server. In both cases, the publisher should be Netsapiens.
  2. Install the app.
  3. Open the app. You should first see a consent screen. Accept this.
  4. You will then be prompted to enter your host ID. For the VPS server, the host ID is Apollo. For the Mars server, it is mycloudmobile.
  5. You will then be prompted to enter your user ID and password. These should have been provided to you on a quick reference guide, or you may have reset your password after receiving the new phone user welcome email. Enter your user ID and password.
  6. You will then be prompted to allow access various features and capabilities on your mobile phone. Please allow all.
  7. After all accesses have been granted, you will see the main phone home screen. Here you can make calls, access your contacts, voicemail, chat and text messages, call history and more.
  8. For a universal GoVoIP / SnapMobile user guide, click here.