Thank you for selecting PHONEWARE Cloud-Based Telecom to provide your new VoIP Business Telephone Service! We hope that you enjoy the features and reliability of this service.
Your new cloud-based VoIP telephone system includes lifetime service and support.
For service, please contact our Service Department using any of the following methods:
Phoenix Metro Area – 602-445-7777 option 1, or just dial 611 on the PhoneWare network
Outside of Phoenix Metro Area – 1-800-588-1698
via email: service@phoneware.us
Regular service is available Monday through Friday from 8am to 5pm MST. Emergency service is available 24 hours a day, 7 days a week, 365 days a year.
You may also find useful information, user guides, downloads, shopping for accessories, and more at the PHONEWARE website: www.phoneware.us.
Here are links to web-based resources and documentation:
User guides and other downloads: https://www.phoneware.us/downloads/
User commportal video overview: https://phoneware.us/user-commportal-video/
User commportal login: https://phoneware.us/commportal/
Useful tips: https://phoneware.us/how-do-i/
Administrator portal login: https://phoneware.us/admin-portal/
Administrator help: https://phoneware.us/admin-how-to/
Your default voicemail PINs and commportal passwords should have been provided to you at the time of training and should be printed on your training materials. Please contact us to receive or reset any passwords, or you may use the forgotten password link: https://phoneware.uccommportal.com/resetpassword.html